Customer service

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Customer service – We are happy to help you

At JouwTech, we are ready to help you with all your questions about our pallets, orders, deliveries, and products. We do everything we can to provide our customers with the best possible support, which is why we have compiled as much information and frequently asked questions as possible in a clear overview on our website. We therefore recommend that you first take a look at our FAQ, where you will find immediate answers to the most common questions.

Would you prefer personal contact? That is always possible, of course. You can reach us by email or phone, and our team is available on business days to assist you further.

On the website, you can also use Bram, our smart AI assistant. Bram helps you find answers quickly and easily, provides information, and can guide you through the ordering process. Would you still like to speak to a representative? Then click on "Talk to a person" in the chat. Your request will then be automatically forwarded to our customer service department. You can also use our live chat, at the bottom right of your screen, for immediate support.

Do you have a specific or complex question? Feel free to contact us using the contact details below. We are happy to help you and will do everything we can to provide you with the best possible support.

✉️ - [email protected]

📞 - 0852500354

You sell, we help

Our head office is located in Vierpolders, but this is not a public visiting address. Because our warehouses and offices are fully operational, visits are by appointment only.

Do you have questions about products, orders, deliveries, or our pallets?
Please always contact our customer service department first. Our team will be happy to help you by email or phone.

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